Question 1

1- How can I order ?

Accepted Answer

Its's Simple! First, you should add the item into your cart and continue with checkout. At checkout, enter the shipping address details At the end, payment process starts. After you fill this information, click Submit button and finish ordering. You will receive the order details over email and sms.

Question 2

2- Is there a minimum order value?

Accepted Answer

There is no Minimum Order Value!

Question 3

3- Can I cancel my order ?

Accepted Answer

If you want to cancel your order, you should contact us as soon as possible. Reach out to us on our customer support ﻿- Email at-  kannaujittar@gmail.com

Question 4

4- What payment methods do you accept?

Accepted Answer

We accept Visa, MasterCard, UPI'S and all Wallets payments on our website. For peoples ordering other than India prefer PAYPAL for payment.

Question 5

5- Can I track my order?

Accepted Answer

Tracking code of the shipment will be sent to you when parcel of product you’ve bought is shipped.

Question 6

6- What is shipping time for my order?

Accepted Answer

Depending on your location, it takes 4-8 days for our orders to reach our Customers in India.

Question 7

7- What is shipping cost? Will I pay for it?

Accepted Answer

We provide minimal Shipping charges on all orders in India.

Question 8

8- Are your products vegan and cruelty-free?

Accepted Answer

Our products do not contain any animal-derived ingredients, and also do not contain beeswax or honey. Our products are never tested on animals.

Question 9

9- What are Perfume Oils?

Accepted Answer

Perfume oils are fragrance components, a mix of natural or synthetic compounds, in a concentrated form without an alcohol base, and can be used directly on the skin.

Question 10

10- How do I apply the perfume oil?

Accepted Answer

The traditional way to use perfume oils is to apply the fragrance indirectly to the garment/clothing. The perfume oils can be applied with the roller head of the perfume bottle. To do this, take one or more drops of the perfume oil into the palm of the hand or the inner wrist and gently rub the palms together. Then the perfume oil is applied to the clothes by gently stroking the palms of the hands over the clothes. This prevents soiling of the clothes and ensures that the perfume oil is spread over a large part of the clothes.

Question 11

11- How long will one bottle last?

Accepted Answer

A 5 ml Rollerball of perfume oil generally lasts for more than 1-2 months of regular usage. A 10 ml Rollerball of perfume oil generally lasts for more than 2-3 months of regular usage. A 50 ml Perfume Spray should last 1-2 months of daily use.

Question 12

12- What to expect?

Accepted Answer

Expect a 5ml or a 3ml-5ml rollerball of concentrated Perfume Oil or a 30ml/50ml Perfume Spray based on your order. The fragrance will be absolutely same as that of the perfume which you have ordered. This perfume oil can be easily applied on the skin and clothes. Standard Roll-on Bottle.

Question 13

13- How can I create an account on Kannauj Perfume?

Accepted Answer

In the side menu, click on 'Login' and then click on "Create new Account" Then, you need to fill out all necessary information and submit the form. When your account is confirmed, you will receive a welcome email from us. See you soon !

Question 14

14- I forgot my password. What should I do ?

Accepted Answer

Sorry to hear that ! You can change your password by clicking Forgot Password button in login page. An instruction will be immediately sent to your email.

Question 15

15- What is the difference between Perfume Oils and Perfume?

Accepted Answer

Perfume oils last longer and are stronger than perfume, unlike Eau de toilettes which have alcohol that break down the perfume oil over time. The fragrance from perfume oils last longer on the skin than perfumes with alcohol because it is more concentrated. As a result, when you use our perfume oils, the perfume oil will be much stronger than a perfume with alcohol. A little dab of perfume oil could be as strong as 3 sprays of perfume. If it's your first time trying our products, apply only a dab at first until you find the best strength level of fragrance for you.

Kannauj Perfume

ATTAR/PERFUME

NATURAL

FRAGRANCE

FLAVOUR

Candle Fragrance

Candle Wax

KANNAUJ PERFUME

A product of Vijay Groups